Business Analysis
By Design
BA By Design is where business analysis meets design. Here, I distill my thoughts on how I have used the business analysis mindset and design thinking to solve business challenges. Each post explores how design principles can elevate the analytical approach.
The Designer’s Guide To Requirements Elicitation
The ability to ask great questions might not just be the foundation of great relationships, it could also be the foundation of great solutions. As business analysts, this ability is required to hold elicitation sessions which could lead to great products.
The Customer is Always Important
Over the years, the mantra “the customer is always right” has been used and in most cases abused. This is a proposition to shift the narrative from a transactional approach to a relationship approach by reframing the mantra.
AI and Learning
Every new age comes with a need to unlearn and relearn. What does the AI age have to offer? How will we work and learn with the help of artificial intelligence?
Overcome Scope Creep Through Mental Visualisation
This has helped me understand how to be effective in defining objectives, anticipating scope creep, developing response strategies, and setting clear boundaries, ultimately preventing project delays and budget overruns.